Feel it first. Then wear it.
YOU ASK, WE ANSWER
When will I get my order?
We’re happy you’ve found a new addition to your wardrobe!
If you place your order before 16:00, we ship within 1 business day.
Depending on the shipping carrier, delivery typically takes 1–3 business days after dispatch.
In rare cases, delivery may take a little longer due to unforeseen circumstances.
If you have any questions or your order seems delayed, feel free to contact us anytime at info@nomivara.com.
During peak periods, shipping times may be extended. If this occurs, you’ll be informed through a banner displayed on our website.
Which payment methods do you offer?
We currently accept payment made via:
- Ideal | Wero
- Apple Pay | Google Pay
- Klarna
- Shop Pay
- Credit card
Payment methods can be viewed and selected at checkout.
What is your return policy?
You can return your items within 14 days of delivery. Items must be unworn and include all original tags.
For more information about our return policy and instructions on how to start a return, please visit our Returns Policy page.
How can I contact you?
You can contact us anytime at info@nomivara.com.
Our friendly customer support team is here to help with any questions about your order, returns, sizing, style advice, or anything else you may need.
We look forward to hearing from you!
Can I change / cancel my order?
Changing Order
If you would like to change your order, please contact us as soon as possible at info@nomivara.com.
We’ll check together whether it is still possible to make any changes to your order.
Cancel Order
You have the right to cancel your order until its fulfilled (shipped). That means that as soon as your order is shipped the return policy applies. Please make sure to contact us immediately, should you wish to cancel your order. You can use our contact form (on this page) or log in to your account.
How much does shipping cost?
We currently only ship to customers based in the Netherlands.
Regular shipping: €4,95
Free standard shipping on orders above €100!
How can I make sure to pick the right size / item?
Our mission is to make sure you have all the information you need to feel confident that your items will fit perfectly.
That’s why we carefully measure most of our styles individually and provide rough measurements on our product pages, no generic size charts that won't work 9 out of 10 times.
You can also compare your own measurements with those of the models shown in the photos for a better reference.
If you’re still unsure, feel free to reach out anytime via our contact form below or directly at info@nomivara.com.
We’re always happy to help you find the perfect fit!
What if my order is severely delayed / lost?
If you believe your order may be lost due to a significant delay, please don’t hesitate to contact us via the form below or directly at info@nomivara.com.
We’ll look into it right away and work with you to find a solution, so you can receive your new favourite outfit as soon as possible.
What if my order arrives damaged?
If your order arrives damaged, please contact us via the form below or diretly via info@nomivara.com.
We may ask you to share a few photos of the item and packaging so we can better understand the situation.
Please also let us know whether the packaging was intact or damaged upon arrival.
The more details you can provide, the quicker we can resolve the issue for you.
Either way, don’t worry, we’re always here to help.
Ready to show up in your new favourite outfit tomorrow?
STILL NEED HELP?
Still have questions? No worries! Just send us a message and our lovely support team will get back to you soon!
P.S. If your question is about an order, please include your order number.
FREE SHIPPING
On all orders above €100
QUICK DELIVERY
Ordered before 16:00, shipped within 1 business day
EASY RETURN
14-day return policy
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